SimpliDock's faceplate has an integrated male-to-female connector, which means charging functions exactly the same as plugging into the iPad directly. That means you have complete flexibilty on the charging solution... Whether it be the cable and USB power supply that comes in the box with the iPad or one of our specialized in-wall charging solutions.
For more information, check out this detailed how-to article: SimpliDock Wiring/Charging
Absolutely! We recommend keeping the charging connector at the bottom of the dock when installed vertically to allow for the safest and easiest iPad docking and removal.
This is one of the unique aspects of our iPad docking solution! The SimpliDock includes an array of strong neodymium magnets in strategic locations embedded inside the dock frame that discretely hold the iPad securely inside the dock.
When you need to remove the iPad, a firm press is enough to overpower the magnets and eject one side just enough to unplug and remove.
Our product is designed for use in stationary, vertical walls. It may also be mounted on an incline from 0º to 90º in desktop/podium applications.
SimpliDock should never be used in a moving vehicle, boat, airplane, etc. The inertial forces could result in the iPad unintentionally ejecting from the dock.
Technically, yes. But not what you're thinking 😊
SimpliDock bezels are made from precision cut acrylic plastic. This gives us the widest range of colors and finishes of any iPad dock on the market, which helps the product blend with your decor.
In the case of the "stainless" finish, the manufacturer of the material has laminated a very thin layer of real metal onto a textured clear acrylic substrate giving it an authentic stainless steel look with some distinct benefits over "real" stainless:
1. It resists fingerprints. Raw stainless steel is frustrating to keep clean. Our product remains glossy and completely unaffected by fingerprints. No special cleaners needed, just wipe with a microfiber now and then.
2. It will not scratch your iPad. Pure stainless steel is harder than the aluminum used for the iPad chassis. By using an acrylic coated bezel, we ensure the iPad is safe and protected as it is docked and removed.
SimpliDock has an integrated acoustic waveguide to direct the iPad sound output toward the front of the dock/wall surface. This, combined with a discreet airgap around the speakers (instead of unsightly holes or grilles) allows the iPad dock to maintain crisp, clear sound output while maintaining our signature minimalist aesthetic.
SimpliDock is proudly assembled in the USA from globally sourced components by a small, highly trained team. We test fit each and every dock with a geniune iPad to ensure proper fit and function before hand packaging every unit.
We offer a 12-month manufacturer's warranty on all products sold through our online store (proof of purchase required).
We ship our products worldwide from our warehouse in Chandler, AZ, USA. Shipping charges are automatically calculated based on cart contents and shipping address.
We strive to fulfill most orders within 1-2 business days. Shipping option selected during checkout determines the approximate time in transit.
In a rush? Contact Us if you need express shipping options not shown on our website and we'll do our best to accommodate.
Larger orders (10+ SimpliDocks) may require additional leadtime. Please contact us to discuss.
Orders should be inspected for accuracy, manufacturing defects or shipping damage upon receipt. Customer is responsible for contacting us before installation (maximum 5 business days after delivery) to report any discrepancies.
Returns and Exchanges
We offer a 30-day money back guarantee on all of our products. If for any reason you are not satisfied, let us know and we'll be happy to set up a return for a full refund (minus any shipping costs). Products must be like-new in their original packaging.
Please repackage any items you wish to return in their original packaging and shipping container. Any damage caused during installation or in transit that causes the product to not arrive in perfect sellable condition will result in restocking fees (up to 100%).
Next, use the carrier of your choice to mail the returned items back to us at the following address:
1725 E Germann Rd #7
Chandler, AZ 85286
We recommend using a reliable carrier with tracking and insurance. Once we receive the shipment, we will inspect and let you know.
We generally treat exchanges as two independant transactions. First, we would ask that you follow the instructions above for processing a return. From there, it is completely up to you if you'd rather wait for your return/refund to be processed, or if you want to submit the new order right away.
Our reseller program is designed for installers, system integrators, builders, electricians, designers and IT professionals who would like to integrate our iPad docks into their projects. We encourage anyone interested in reselling our products to apply for our reseller program. We offer discounts based on annual sales volume. Contact us for details.
First, we ask that you create an account on our website. From there, please send us an email letting us know you are interested, estimated number of orders anticipated and attach resale certificate if applicable. It generally takes us less than 1 business day to process your application and activate reseller pricing (if applicable).
Once you are approved as a reseller, your account will be linked to the email address that you used to sign up. Please make sure you log in to our store before shopping to show accurate reseller pricing.
To keep our pricing as low as possible, we only sell directly to customers/dealers from our online store.